Exchanges & Buyer’s Remorse
Because all items are made to order, we do not offer returns or exchanges for reasons such as ordering the wrong size, changing your mind, or general buyer’s remorse. Please double-check your order details and sizing before confirming your purchase.
Damaged or Defective Items
If your item arrives damaged or defective, please email us within 7 days of delivery at solweavethreads@gmail.com, including:
We’ll review your claim and send you a replacement at no additional cost.
Contact Us First
If you encounter any issues with your order, reach out to us before attempting a return. We’ll guide you through the next steps and ensure everything is handled promptly.
